Frequently asked questions

How does a sale support the Charity?


Every artist exhibiting on this platform has agreed to donate 20% of the sale price to the Chilterns MS Centre. This donation is included in the sale price and is processed by the charity itself, who are managing the sales process. Therefore, you will be supporting the Chilterns MS Centre simply by purchasing a piece of art from this website. You do not need to make an extra donation on top of the purchase price, however if you'd like to make a separate donation in support of the charity, please visit the donation page on their website.




How do I become an artist on this platform?


If you're a local artist and are interested in suporting the Chilterns MS Centre by being involved in this online exhibition (or the live event that usually happens), please email the Art committee with some information about yourself and your style/medium, and also some examples of your work. The committee meets regularly and will review your request to be involved. We will respond to you on the email address you contact us on.




How do I make a purchase?


If you would like to purchase a piece of art, simply add it to your basket and proceed to checkout (the same way you would with any online shop). Purchasing a piece kick-starts a process whereby the artwork is delivered to the Chilterns MS Centre by the artist, ready for you to collect shortly afterwards. We will contact you to let you know when your artwork can be collected from the Centre. The address for the Chilterns MS Centre (and where you collect your artwork from) is: Chilterns MS Centre, Oakwood Close, Wendover, Buckinghamshire, HP22 5LX




Why is there only a click-and-collect option available?


Due to the delicate nature of most of the artwork displayed on this site, it is safer to run a click and collect option as opposed to sending via courier or general post due to damage limitation. This is a free service and ensures a smoother transaction between buyer and seller. Under certain circumstances we may be able to organise an alternative solution and if you require this then please contact us. Please note that any methods of delivery will incurr extra cost as this is not covered as part of the purchase price. More information on our Click&Collect service (plus extra information about posting options) can be found on our Policy page.